A powerful cloud solution to help township departments electronically receive, track and process requests from Citizens. One integrated solution to process requests originating from multiple sources (Home, Office Kiosk, Walk-in, Phone-in, Fax). Solution links requester, processing departments and even external agencies

• Ability for citizens to fill HTML/PDF and automatically route to the correct departments
• Supports Online, Kiosk, Walk-in, Mobile, Phone-in requests
• Support Tracking collection of payments for requests
• A single HTML/PDF form can be filled in by multiple department
• Filled in forms can be stored in Digital File cabinets
• Support automatic notifications, reminders and closures
• Powerful dashboard for metrics associated with requests
• Electronically links requester, processing departments & external agencies
• Accept electronic payments and signatures

• Improve Responsiveness to Citizens
• Provide 24/7 access to citizens
• Give multiple options to citizens
• One single solution to track all requests irrespective of where they come from
• Dashboard to show bottle necks and performance metrics
• Citizens can easily check status
• Improve staff work load and efficiency

• Citizen Request Processing Solution Flyer