One Powerful Cloud Solution To Help City Departments Work Digitally
What is it?
A subscription-based cloud solution to help cities work digitally with less paper, improve intra- and interdepartmental tasks, track citizen requests, publish meeting minutes, manage city records and meet compliance mandates. The SBS Portal provides a managerial dashboard for review of the progress of various activities within the city. The city may also use several Portal capabilities to operate like a technology driven private company.
What does it do?
- Manages city records (improving storage, search retrieval, and redundancy of all kinds of city documents)
- Easily publishes meeting agendas, minutes, and transparency documents to the city’s website
- Aids in processing licenses, permits and code enforcement
- Organizes and publishes Codes of Ordinance
- Processes FOIA requests efficiently
- Receives and processes complaints, suggestions, and several other types of requests
- Enables city government to engage contractors and share resources across cities
Who can use it?
- Citizens: Gain easy access to city information and may electronically request and track services from county 24/7
- Department heads: Assign, track, and ensure that all departmental requests are completed in a timely fashion
- Staff: Organize work and process departmental requests
- City contractors: Electronically receive requests and orders
- Mayor and City Council: Dashboard management of all processes city-wide using metrics, transparency, and efficiency
- Volunteers and temporary staff: Ability to participate in departmental activities
What problems does it solve?
- Answers citizens’ desire for 24/7 access of city documents and services
- Achieves efficiency and effectiveness in city administration
- Increases citizen responsiveness
- Demonstrates transparency and accountability
- Helps department heads increase employee productivity
- Meets ‘government-on-demand’ expectations of citizens
- Increases citizen satisfaction
How does it work?
- A computer or a smart phone to connect to internet
- Use your internet-ready computer or a smart phone
- Portal is ready to use. No software, No hardware, No dedicated IT staff
- Works in conjunction with other existing IT systems
- Rapid deployment with city government Best Practices
- All we need to get your department started:
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- 1. List of users
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- 2. List of typical requests and forms
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- 3. File cabinet record storage preferences
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- 4. Training time for your staff
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Costs and benefits:
- No capital or big upfront investment just a monthly payment
- Pay as you go, zero risk – cancel if you do not see results
- Meets compliance mandates
- Solves your challenges relating to documents, staff tasks, processes, productivity, and transparency
- Increases citizen responsiveness and satisfaction
How to get started?
- Call our Solution Specialists at (800) 974-1841
- Visit www.sbsportals.com and register for a webinar
