Success stories from our Clients
My entire office loves the program! It is so much more convenient to be able to access the books online. We appreciate that both pages are scanned together so we can see the digital product exactly as we look at the books; there is no clicking from page to page to see one specific transfer, it is all on the screen at once and the scans are more clear than they are in the actual books. We are especially excited about being able to offer researching capabilities outside our office hours. Researchers can now search our books anytime of the day or night!
We love the product and our taxpayers love the price! It was a fraction of the cost of the competitors. Searching is quick and easy and self-explanatory so no special training is necessary. The product fits our needs to a tee!
White County Auditor
SBS Portals allows us the ability to leverage technology to serve all of our constituents better and improve our internal processes in a dramatic fashion. Implementing the system has been relatively easy to do, and the training is simple. As for the cost, there is no capital investment or annual fee. As you add on users and create efficiencies the system pays for itself. This has been a great process experience.
County Clerk Tippecanoe County
Since implementing and using the School Records Portal from SBS, we have saved a lot of storage space & we can find our records within seconds. We have also saved a lot of time by being able to email a requested record right out of the School Records Portal and that is wonderful. My recommendation to those who may be afraid to make a change by going digital & using the School Records Portal is to just jump in, it is a piece of cake to operate. We were all amazed at how easy this system is to use and the training was simple and took very little time.
West Central Schools
We at Oaklawn have a long term outlook in regards to DocuWare. For us, this system is not just about document storage, but about document workflow as well.
Director of Patient Financial Services
‘I knew that if we could realize more efficiency in handling our records and reporting that my staff could devote more time to serving the people of Porter County. Implementing DocuWare allowed us to streamline time intensive administration tasks and helps prepare us for the next century.
Porter County Sheriff
Our paperless court is one of our most exciting new uses of DocuWare. Initially some of our judges were a little concerned about moving toward a paperless environment, but our pilot program is quickly changing minds.
In the past, it was easier for our employees to use their memory to fight fraud, than to use our paper system. When an employee left knowledge was lost. Fraud is not a big problem, but a reoccurring problem that we are now successfully managing with DocuWare.
City of Niles
Our DocuWare system is about retrieval – quick retrieval that helps us with compliance recording and investigations. The idea that you can sit at your desk and instantly find the information you need is amazing. Prior to this system, finding information could be a major project.
Elkhart County Microfilm Department has worked closely with Information & Records Associates for the past 33 years. We would definitely recommend them for their scanning & microfilm services for those who would need to have their records done quickly. The work that they have done for us is very thorough and of excellent quality.
Elkhart County Microfilm
Information & Records Associates, Inc. completes the scanning of our documents on time. Because their staff is very knowledgeable and understands the needs & requirements of our organization, we have been able to take our scanned images and upload them into the DocuWare Electronic Document Management system for easy storage, retrieval & workflow.
PRIMECARE Physicians Network
IU Health Goshen
We now have a very critical department that is completely paperless; from their office to the courtroom. This is a dramatic increase in productivity of staff, as well as, a huge decrease in storage of documents as the organization of these documents being available to all staff and other county offices at the click of a mouse.
Director of IT
Porter County Government
Up until the last two years we have experienced 20-30% growth each year. Even though the volume of documents has accelerated, since we installed DocuWare, we have not needed to add any administrative personnel.
Information & Records Associates, Inc., formed 30 years ago, has been in the top 10 percent of DocuWare?s partners in America for more than 15 years. DocuWare is a leading Electronic Document Management System company with over 10,000 users in 70 countries.
Digitizing documents allow for automated electronic workflows throughout your organization, saving the vast storage, retrieval and workflow costs related to paper documents. #1 Goal is still improving efficiency in any organization.
President of DocuWare AG
I would recommend Information & Records Associates because they are professional, helpful & provide excellent customer service. They have been a major part in the development & successful execution of our department becoming a paperless office with streamlined workflows. We are able to get more work done each day, serve the court & the public better & and do this with less stress.
Porter County Government
We buy car loans from dealerships in many locations. Previously, we had many paper-based transactions (credit applications, titles, contracts, checks etc.), which had to be processed to complete each loan. This cost a lot of time because we had to find files, and call people in different locations to get the necessary work done to complete the loan. Being paperless has created the environment for us to complete our business transactions so much quicker. That’s priceless.
SCS Credit Corporation
Information & Records Associates (IRA), made the transition to go from a paper based system to a digital system so smooth and easy. They walked us thru everything from start to finish. They helped us develop a road map, and made sure we were comfortable before letting us on our own. I don’t even have the words to explain just how remarkable and so much easier the DocuWare System has made our lives.
Administrator, Child Support Division
Steuben County, IN
SBS Portals saved our staff many man hours in recordkeeping. We are pleasantly pleased with how our staff transitioned to the new system. Recordkeeping is more organized. The electronic file system made it easier and faster for our administrative staff to retrieve files without leaving their desks. Records are no longer misfiled or need to be refiled after being scanned into the SBS Portal. Space has opened up in our offices since file cabinets were removed as they were no longer needed. The staff of Information and Records Associates set up the electronic file system that worked for us. We appreciate that IRA staff are always available to assist us. It was the right decision for our office.