A business receives requests from customers, suppliers and internal employees. Request Processing Solution makes it easy to receive, track, process and notify requestors. You can make your website a powerful tool for initiating and submitting requests. A powerful solution to make your organization work digitally in all that it handles

• Requests an be initiated by filling in suitable forms
• Requests can be routed to appropriate persons and departments
• Requests are numbered by Transaction ID
• Requestors can track the status of their request by entering transaction ID
• Requestors can update their requests or processing teams can request additional information and capture input with no manual intervention
• Processing teams can even engage external teams to make the entire process electronic
• Automatic updates and notifications keeps the requestor in the loop
• Has real time metrics for tracking the responsiveness to requests

• Helps companies operate digitally and compete in this on-demand business environment
• Improves organizational efficiency
• Increase customer satisfaction
• Makes it easy to continuously improve operations
• Improves consistency in performing repeat processes
• New associates can quickly pick up the talent to become productive
• Handle enquiries efficiently
• Makes your Website a powerful application for prospects and customers to interact with you

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