Supplier Request Processing
A cloud based solution for increasing collaboration with suppliers and customers.
Overview
- Operational efficiency of organizations is dependent on the efficiency of collaboration between all affected parties. Request processing solution makes it easy for increasing collaboration with suppliers and customers
Key Features
- Requests an be initiated by filling in suitable forms
- Requests can be routed to appropriate persons and departments
- Requests are numbered by Transaction ID
- Requestors can track the status of their request by entering transaction ID
- Requestors can update their requests or processing teams can request additional information and capture input with no manual intervention
- Processing teams can even engage external teams to make the entire process electronic
- Automatic updates and notifications keeps the requestor in the loop
- Has real time metrics for tracking the responsiveness to requests
Benefits
- Helps companies operate digitally and compete in this on-demand business environment
- Improves organizational efficiency
- Increase customer satisfaction
- Makes it easy to continuously improve operations
- Improves consistency in performing repeat processes
- New associates can quickly pick up the talent to become productive
- Handle enquiries efficiently
- Makes your Website a powerful application for prospects and customers to interact with you
