our unique approach

SBS believes that well designed and flexible business processes form the foundation of a well run business. Having knowledge of various "Best-In-Class" business processes is necessary to help clients implement such processes. SBS focuses on researching and maintaining information on such processes. Inter and Intra industry process analysis is done and processes having good features are documented. SBS is aggressively developing proprietary process improvement tools and methodologies. These tools help us develop radically improved business processes for our clients in a rapid fashion. Some of our key tools include:

Process Knowledge Cubes™: These are repositories of heavily researched industry specific process knowledge and categorized into six areas similar to the sides of a cube. The six broad categories of information include:

»   Industry Specific Business Process Model
»   List of Key Business Processes
»   Commonly used Process Metrics
»   Process Costs
»   Proven "Best in Class" Processes for Benchmarking
»   IT Solutions that Support Industry Specific Process Improvements

SBS has developed Process Knowledge cubes for HEALTHCARE and AUTOMOTIVE verticals.

Process Dashboard™: This is a reporting tool that measures and displays your process performance. Monitoring these metrics provides timely information for ensuring optimal cost structure and continuous improvement.

Preferred Flows™: These are rule-based, database dependant, electronic workflow based business processes with a focus on eliminating data-entry redundancy and better tracking.

Business Process Partnering™: As opposed to outsourcing, the SBS approach is to partner with the client and work to reduce their process costs fully operating within their process environment. We act as their process participants but operate in an independent environment to get the economies of scale and rapid turn around of tasks.