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Affordable, Easy-to-Use and Ready-to-Deploy
solutions for your City, contact us at 800 974 1841.

City Solutions Portal
  • Electronic Records Mgmt.
  • Citizen Request Processing
  • Public Document Center
  • Agenda/Minutes and Transparency Solution
  • Licenses/Permits/Code Enforcement
  • FOIA Request Processing

Challenges & Problems:

  • Are you able to electronically receive/track/process/update citizen requests?
  • Are you a city official trying to improve your records management?
  • Are you able to easily publish meeting minutes, agendas, ordinances and resolutions to your website?
  • Are you able to process applications, permits and other departmental requests in a consistent and timely fashion?
  • Can you meet your FOIA requests easily?
  • Do you have redundancy in your documents in case of disaster?
  • Do you know when critical documents like contracts are going to expire or need to be reviewed?
  • Are you looking to solve the above challenges with a limited budget?

The City Solutions Portal is designed ground up for cities to achieve the above. And you can do so with very little monthly expense. You need not buy any hardware, software or hire any additional IT personnel.

What is it?

A subscription based cloud solution to help cities improve intra and inter-departmental tasks, track citizen requests, publish meeting minutes, manage city records and meet compliance mandates. It provides a dashboard for management to see the progress of various activities within the city.


What does it do?

  • Manage all City records
  • Easily publish meeting minutes
  • Process FOIA requests efficiently
  • Improve storage, search and retrieval of all City documents
  • Track and process citizen requests in a timely fashion
  • Engage contractors or share resources with other Cities
  • Provides web interface for citizens to request services from the City

Who can use it?

  • Mayor: Provides dashboards to help lead & manage the city using metrics, transparency, efficiency and effectiveness
  • Operational Managers: Assign, track and ensure that all departmental tasks are completed in a timely fashion
  • Staff: Organize and update departmental activities
  • City Contractors: Electronically receive requests and orders

What problems it solves?

  • Achieving efficiency & effectiveness in City administration
  • Increase responsiveness to citizen requests
  • Increase transparency & accountability
  • Publishing meeting minutes
  • Redundancy in records in case of disaster

How does it work?

  • No software, No hardware, No dedicated IT staff
  • Works in conjunction with other existing IT systems or can act as the main system for small organizations
  • Rapid deployment with unique proprietary implementation process

Costs and Benefits:

  • No Capital or big upfront investment
  • Pay as you go
  • Cancel if you do not see results
  • Productivity improvement guaranteed
  • Solve your challenges relating to tasks, processes, documents, compliance, productivity analysis, etc.
  • Deploy in Days

How to get started?

  • Call our Solution Specialists @ 800 974 1841
  • Visit www.sbsportals.com and register for a webinar

Get in Touch

  • Our Office in Michigan
    39555 Orchard Hill Place
    Suite 600
    Novi, Michigan 48375
  • Indiana Office
    908 E. Wayne St.
    South Bend, Indiana 46617

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