Supplier Request Processing (Eng. & Mfg.)

Supplier Request Processing

A cloud based solution for increasing collaboration with suppliers and customers.

Overview

Key-Capabilities
  • Operational efficiency of organizations is dependent on the efficiency of collaboration between all affected parties. Request processing solution makes it easy for increasing collaboration with suppliers and customers

Key Features

Key-Capabilities
  • Requests an be initiated by filling in suitable forms
  • Requests can be routed to appropriate persons and departments
  • Requests are numbered by Transaction ID
  • Requestors can track the status of their request by entering transaction ID
  • Requestors can update their requests or processing teams can request additional information and capture input with no manual intervention
  • Processing teams can even engage external teams to make the entire process electronic
  • Automatic updates and notifications keeps the requestor in the loop
  • Has real time metrics for tracking the responsiveness to requests

Benefits

Key-Capabilities
  • Helps companies operate digitally and compete in this on-demand business environment
  • Improves organizational efficiency
  • Increase customer satisfaction
  • Makes it easy to continuously improve operations
  • Improves consistency in performing repeat processes
  • New associates can quickly pick up the talent to become productive
  • Handle enquiries efficiently
  • Makes your Website a powerful application for prospects and customers to interact with you